TERMS AND CONDITIONS FOR ROOT AND RADIANCE YOGA

Last Updated: September 7, 2026

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Welcome to Root and Radiance Yoga. Please read these Terms and Conditions ("Terms", "Agreement") carefully before using our website, purchasing services, or participating in any classes, workshops, or events offered by Root and Radiance Yoga ("us", "we", or "our").

By accessing our website, booking an appointment, purchasing a membership, or participating in our classes—whether in-studio, at a private residence, a corporate workplace, or an assisted living facility—you agree to be bound by these Terms.

1. SCOPE OF SERVICES

Root and Radiance Yoga operates a hybrid wellness model providing:

- In-studio "Sun Room" group yoga classes and workshops

- Private 1-on-1 or small group sessions at private residential properties.

- Corporate wellness programs and on-site office yoga.

- Accessible and gentle movement programs at assisted living and senior care facilities.

2. VAGARO PLATFORM INTEGRATION

All scheduling, booking, class registrations, membership management, client accounts, and financial transactions are processed securely through our third-party provider, Vagaro.

- Account Security: You are responsible for maintaining the confidentiality of your Vagaro portal credentials.

- Data Storage: Root and Radiance Yoga does not directly store raw financial details or credit card information. All billing data is safely encrypted and managed by Vagaro in accordance with their privacy and security standards.

3. WAIVER OF LIABILITY & MEDICAL DISCLAIMER

- Physical Activity Risk: Yoga involves physical movement which may be strenuous and can cause physical injury. You assume all risks associated with participation.

- Medical Advice Disclaimer: Content on our website and guidance from our instructors is for educational and wellness purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

- Mandated Waivers: All participants—including studio clients, corporate employees, and assisted living residents—must digitally sign a Liability Waiver inside the Vagaro platform prior to participating in their first class.

- Special Populations: Participants in assisted living facilities or those with pre-existing medical conditions must ensure they have proper medical clearance from their healthcare provider before joining any physical session.

4. CANCELLATION, LATE RECONCILIATION, AND NO-SHOW POLICIES

- Group in-Studio (Sun Room) Classes: Cancellations must be submitted through your Vagaro client portal at least 1 hour1 prior to the class start time. Late cancellations or no-shows will result in the forfeiture of the class credit or an automated late-cancellation fee charged to your card on file.

- Private, Corporate, and Facility Bookings: Off-site appointments require a strict 24-hour cancellation notice. Failure to cancel within this window will result in a charge equal to 100% of the scheduled service fee or deduction from your active retainer.

5. FEES, BILLING, AND RECURRING MEMBERSHIPS

- Pricing: All rates for classes, packages, and custom off-site travel retainers are managed inside Vagaro and are subject to change.

- Automated Renewals: Memberships operate on an automatic recurring billing cycle via Vagaro.

- Membership Cancellation: To stop automated renewals, you must cancel your membership through your Vagaro Customer Portal at least 3 business days before your next scheduled billing date.

6. OFF-SITE & MOBILE OPERATIONS (SAFETY AND RIGHT OF REFUSAL)

- Safe Environment: For sessions at private residences, corporate offices, or assisted living facilities, the client must provide a clean, safe, and appropriate space for physical activity.

- Travel Fees: Custom bookings may incur travel, parking, or commuting fees, which will be itemized on your Vagaro Invoice.

- Right of Refusal: Our instructors reserve the legal right to immediately terminate or cancel any off-site session if they deem the environment to be unsafe, hostile, unsanitary, or legally inappropriate. In such instances, no refunds will be issued.

7. INTELLECTUAL PROPERTY

All specific instructional yoga flows, website images, videos, layouts, logos, branding, text content, and graphics displayed on our site are the exclusive intellectual property of Root and Radiance Yoga. Unauthorized reproduction, distribution, or modifications are strictly prohibited.

8. GOVERNING LAW

These Terms shall be governed, construed, and enforced in accordance with the laws of the jurisdiction in which Root and Radiance Yoga physically operates, without regard to its conflict of law provisions.

9. CONTACT INFORMATION

For questions or concerns regarding these Terms, please contact us via email (heatherlynn@rootandradianceyoga.com) or directly through your Vagaro portal.